Hotel Lotus Gems
Hotels / Resorts / Restaurant

Hotel Lotus Gems is an independent, family-run hotel situated on a graceful neighborhood of Boudha Stupa in Kathmandu. Newly built building by well-known tourism by monastic family, it sets itself apart by its passion for Buddhist philosophy, hospitality and commitment to service. Whether you are in Kathmandu as tourist, student or explorer, and want to stay closest to Boudhanath Stupa and convenient with modern facilities, Hotel Lotus Gems team look forward to welcoming you to your new home away from home.

Receptionist

Views: 194 | Apply Before: 2 weeks from now

Basic Job Information

Job Category	:	Secretarial / Front Office / Data Entry > Reception, Hospitality/ Travel/ Ticketing/ Tour
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Bouddha, Nepal
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Jul. 02, 2025 23:55 (2 weeks from now)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than 1 year
Professional Skill Required	:	Attention to Detail Communication Time Management Guest Handling Customer Service

Other Specification

Previous experience as a Receptionist in the Hotels/Resorts/Restaurant industry.
Strong communication and interpersonal skills.
Proficiency in using computer systems and reservation software.
Ability to work independently and in a team environment.
Flexibility to work night shifts and weekends.
Attention to detail and organizational skills.

Working Hours: 10 PM - 6 AM

Job Description

We are seeking a dynamic and professional Receptionist to join our team for the night shift. As a mid-level position, the ideal candidate should have prior experience in receptionist roles.

Key Responsibilities:

Greet and welcome guests upon their arrival, providing excellent customer service at all times.
Answer phone calls, assist with inquiries and redirect calls to the appropriate department.
Check in and check out guests, ensuring accuracy and efficiency in the process.
Handle reservations and cancellations, maintaining a clean and updated reservation system.
Respond to guest complaints and concerns in a timely and professional manner.
Handle cash and credit card transactions, following proper procedures and maintaining accurate records.
Maintain a clean and organized front desk area.
Collaborate with other hotel departments to ensure a seamless guest experience.
Assist with various administrative duties as assigned.

Note: Male candidates are highly encouraged to apply.