• Work with the Heads of functional departments to initiate, plan and execute growth plan projects
• Work on clear and impactful projects to improve operations, our partners, and Customer experience
• Coordinate and follow up with functional teams to ensure that all projects are delivered on time, within the scope and budget
• Identify bottlenecks in interdepartmental processes and improve/streamline those processes
• Track project progress; identify, report, and resolve issues and risks to launch initiatives on time and smoothly
• Identify new areas of growth or service improvement.
• Work with our international teams to learn and implement best practices.
• Challenge the status-quo such as current systems and processes to identify short- and long-term improvement opportunities.
• Report and escalate issues/problems to management as needed.
• Drive collaboration and positive relationships between functions within Daraz to meet common business goals.
• Identify, secure, and manage the resources required to execute projects
• Maintaining & improving main KPIs: success rate, E2E lead times, cost optimization, reducing the business losses, and enhancing customer/seller experience.
• Examples of projects might include setting up markets for e-commerce services, introducing new channels for platform sales, customer/seller experience, expansion of the offline network, the introduction of new systems and processes, etc.

Requirements

• Minimum Master’s Degree with minimum 3 years experience in relevant field
• Proactive and able to work both independently and within a team
• Proven negotiation skills, influencing abilities, and strong numerical and analytical ability
• Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions
• Demonstrated ability to excel in fast-paced, changing, and ambiguous environments and work under high pressure
• Working knowledge in Excel and MS Office package
• Ability to mentor, coach, and act as a knowledge resource to other employees
• Good organizational skills including prioritizing, scheduling, time management, and meeting deadlines

Importantly, we look for someone who will live by our values that define every thing we do: 

• Continuously Innovative
• Generosity of Spirit
• Deliver on our Promise
• Make It Personal

Benefits

• An international working environment in a start-up setting, and the unique opportunity to learn from industry leaders, including Lazada and Alibaba teams
• Work closely with country and group level management to build e-commerce in Nepal
• Hands-on experience in leading a team and growing a business
• Five days working week (Monday to Friday)
• Benefit Package: Social security fund, fuel expenses, employee discount voucher, mobile top-ups and data pack, accidental insurance, medical insurance, Full annual health check-up