Mortgage Empire

Operations Manager - Credit and Loan Processing

Mortgage Empire

Operations Manager - Credit and Loan Processing

Mortgage Empire is a leading home loan and financial service provider in Australia. We have offices in Sydney & Kathmandu.
Mortgage Empire is here to help you achieve your dream of owning a home. Our team consists of experienced mortgage brokers who are experts at simplifying the home loan process and helping you achieve your homeownership dream and goals. Our expert mortgage brokers make mortgages and financial decisions easier to understand giving you the confidence and choice to make your own informed decision.

Operations Manager - Credit and Loan Processing

Views: 223 | Apply Before: 2 weeks from now

Basic Job Information

Job Category : Banking / Insurance /Financial Services > Credit review/analysis
Job Level : Senior Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : NRs. 140,000 - 180,000 Monthly
Apply Before(Deadline) : Jul. 22, 2025 23:55 (2 weeks from now)

Job Specification

Education Level : Graduate (Masters)
Experience Required : More than 3 years
Professional Skill Required : Leadership Organizational Loan Management Credit Management Operation Management
Other Specification
  • Must be fluent in English 
  • Bachelor’s degree in finance, Accounting or Management
  • At least 3 years of experience working in the Australian mortgage industry as credit analyst
  • Must have excellent understanding of Australian mortgage industry
  • Must have excellent understanding of various Australian lenders' credit policies
  • Must have excellent understanding of Australian mortgage compliance requirements
  • Must have hands-on experience in the entire loan processing from inception to settlement
  • Must be organized, be able to multitask, value deadlines, have attention to details, and have a can-do attitude
  • Must be an excellent team management skill
  • Must have leadership qualities and managerial skills

Job Description

The primary role of the Operations Manager will be to effectively manage day to day tasks of the credit and loan processing team to ensure the smooth operation of Mortgage Empire's Loan Processing Office located in Kathmandu. 

Duties and Responsibilities:

  • Managing day-to-day activities of the credit and loan processing team from inception to settlement
  • Oversee loan serviceability & assessment, loan product recommendation, document verification, and lodgment
  • Support, develop, and mentor the credit and loan processing team staff
  • Assign and monitor day-to-day tasks and workflows to ensure smooth operation
  • Ensure company policies and procedures are followed to ensure compliance   
  • Business development and client relations management 
  • Office management, operation, and administration
  • Assists in various business processes as and when required by the executives
  • Report of KPIs and financial performance
  • Take on special research projects and brief executive regarding findings
  • Keeps track of the team tasks at hand


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