About the job

Job Summary:

The Operation Manager at Yoddha Lab Pvt. Ltd. will be responsible for overseeing daily business operations, ensuring efficiency across departments, and driving organizational growth. This role requires strong leadership, problem-solving skills, and the ability to streamline processes for optimal performance.

Key Responsibilities:

• Develop, implement, and improve operational policies and procedures.
• Monitor and optimize workflow across different departments to enhance productivity.
• Oversee budgeting, resource allocation, and cost control to maximize efficiency.
• Work closely with department heads to ensure smooth interdepartmental coordination.
• Identify and address operational bottlenecks and inefficiencies.
• Ensure compliance with company policies, industry regulations, and legal requirements.
• Supervise and support teams in achieving performance goals.
• Conduct performance evaluations and provide training to enhance operational efficiency.
• Develop strategies to enhance customer satisfaction and service quality.
• Manage vendor relationships and procurement processes.
• Implement technology-driven solutions to improve business operations.
• Generate reports and provide insights to senior management for decision-making.

Requirements:

• Bachelor's or Master's degree in Business Administration, Operations Management, or a related field.
• Proven experience as an Operation Manager or in a similar leadership role.
• Strong understanding of business processes and operational best practices.
• Excellent organizational and problem-solving skills.
• Leadership and team management abilities.
• Proficiency in using business management software and tools.
• Strong analytical, decision-making, and negotiation skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.

Preferred Qualifications:

• Experience in IT, SaaS, or technology-based companies.
• Knowledge of project management methodologies.
• Familiarity with CRM, ERP, and automation tools.