Dharma Adventures

Operations Incharge

Dharma Adventures

Operations Incharge

Dharma Adventures

Operations Incharge

Dharma Adventures

Kathmandu
Key Skills: Interpersonal Skills Leadership Communication Organizational Time Management

Operations Incharge

Basic Job Information

Job Category : General Mgmt. / Administration / Operations
Job Level : Senior Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : May. 27, 2023 23:55 (12 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 10 years
Professional Skill Required : Interpersonal Skills Leadership Communication Organizational Time Management
Other Specification
  • Minimum bachelor’s degree – preferably in Travel & Tourism (BTTM)
  • Minimum 10 years experience in similar role
  • Sound knowledge of MS Office – especially MS Excel
  • Fluency in both English & Nepali (verbally and written) is a must
  • Self-motivated, resourceful, highly independent, innovative, creative, and results-oriented
  • Dynamic, outgoing, with excellent interpersonal skills and with the ability to take initiative and carry out assigned jobs to completion
  • Manage time and resources well and demonstrate good organizational and strong leadership ability
  • Candidate must have experience working within a travel agency operation and a deep understanding of hotel, flight, car bookings and creating packages
  • Be able to build relationships and maintain existing connections with travel suppliers i.e. Hotels, Airlines, Car rental companies, guides etc.
  • Experience in handling air bookings and ticketing is preferred

Job Description

  • Lead and develop the team in delivering operational services at agreed service levels consistent with company standards
  • Supervise daily operations of the department. Address operational issues and concerns in a timely manner and ensure that that the department’s tasks are executed in smooth and efficient manner
  • Ensure a high level of cooperation / communication / coordination between Operational team and other departments with all functions in the organization
  • Provide performance counselling where necessary, both reactively to improve performance and proactively to foster professional development
  • Make / coordinate bookings as and when required and ensure that the booked services are delivered as promised
  • Monitor and report on all issues pertaining to the operation, escalating to the Senior Management as and when required
  • Generate operational reports for management as needed
  • Respond to all urgent incidents reported by field staff, partners, or operation officers
  • Ensure all guides, tour leaders and relevant parties receive up to date tour information
  • Perform duties as per the directions of the Sr. Management
  • Safeguarding of Company assets

This job has expired.

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