We are looking for two Operations Assistants — one each for our material recovery facilities located at Sanothimi and Sallaghari, Bhaktapur.

Your responsibilities will be as follows:

A. Client Relations

• Maintain client relations.
• Provide timely and consistent support for client requests and inquiries.
• Conduct on-site visits to address service-related tasks and ensure client satisfaction.
• Prepare and share pick-up reports and service reports with clients as requested.

B. Site Operations and Supervision

• Assist with the management of site operations, including setting priorities and targets, assigning tasks, and supervising ground staff.
• Maintain a proper health and safety environment in the workplace, and report any incidents or injuries.
• Organize and attend ground team meetings as required.
• Support conflict resolution and smooth communication between team members.
• Assist in preparing periodic operations reports.

C. Logistics Support

• Improving logistics and overall route planning based on data input and other stats received from the logistics team.
• Continuously monitor logistics operations for gaps.
• Verification of daily inward scrap and delivery notes.
• Track and verify daily vehicle activity, including kilometres run daily, recurring maintenance records, and other relevant data.
• Data entry, filing, and spreadsheet management of pickups. Manage all data entry tasks related to pickup, including PR closing, the Pickup master sheet, and the pickup sheet entry.

D. Inventory and Product Management

• Maintain regular inventory for all sellable products, including second-hand items.
• Add and update products on platforms such as Daraz and Hamrobazar.
• Process and respond to orders and client inquiries through online platforms.

E. Others

• Maintain a record of all scrap sales and purchases.
• Support on-site shredding activities with required resources and maintain machine and shredding logs/photos when required.
• Assist in preparing basic waste impact and shredding reports with supporting photos and videos.
• Coordinate with the Partnerships team during facility tours.

What do we offer?

• To work at the leading waste management company in Nepal.
• Ample space for learning in the area where the world is focusing now - the environment
• Work and network with a diverse range of clients (hospitality sector, industries, corporate offices, educational institutions, etc.).
• Experience in a challenging and leading role.
• Work with a young and enthusiastic team.
• A culture where your ideas and opinions are welcomed and encouraged.