JD Global is a leading educational consultancy committed to guiding students toward global opportunities. We pride ourselves on maintaining operational excellence while delivering high-quality counseling, documentation, and administrative support services.

Key Responsibilities:

As an Operational Manager (Documentation Officer), you will oversee the smooth functioning of operations while handling end-to-end documentation for student applications. Responsibilities include:

Operations Management:

• Supervise day-to-day operations and team performance to ensure smooth workflow and achieve objectives
• Develop and implement operational processes and policies to support company goals and objectives
• Monitor budgets, resources, and KPIs to ensure efficiency and identify areas for improvement
• Coordinate with departments to ensure effective collaboration and communication
• Streamline processes and increase productivity to enhance overall business operations

Documentation Management:

• Handle student application files, ensuring accuracy and completeness of documentation.
• Prepare, review, and verify academic, financial, and visa documents.
• Maintain updated records and ensure timely submission of applications.
• Ensure compliance with institutional and immigration guidelines.
• Communicate with students and parents regarding required documentation and follow-ups.