A 3 Star Hotel

Operation Manager

A 3 Star Hotel

Operation Manager

A 3 Star Hotel

Operation Manager

A 3 Star Hotel

Thamel,ktm
Key Skills: Management Communication Multitasking Time Management

Operation Manager

Basic Job Information

Job Category : Hospitality > Food and Beverage, Hospitality/ Travel/ Ticketing/ Tour, Restaurant management, Other
Job Level : Senior Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Thamel,ktm
Offered Salary : Negotiable
Apply Before(Deadline) : Jun. 18, 2021 23:55 (5 days, 21 hours ago)

Job Specification

Education Level : Master
Experience Required : More than 5 years
Professional Skill Required : Management Communication Multitasking Time Management

Job Description

  • Ensure hotel premises are clean, tidy, and ambient enough to receive and tend guests
  • Monitor the coordination between the different parts of a hotel to ensure smooth and efficient operations
  • Conduct assessments to review customer satisfaction and service recovery process
  • Oversee the hiring, orienting, and training of hotel staff to ensure maximum revenue for management
  • Establish communication channels to interact with customers in order to obtain their feedback and assist with the resolution of problems
  • Organize training programs to enhance the job skills and performance of hotel personnel
  • Monitor the accounts receivable, accounts payable, and purchase requisitions of each hotel department
  • Inspect hotel stores to check available stock and determine the need for stocking
  • Liaise with the marketing staff to develop and implement strategies for growing the business
  • Hire contractors and deal with vendors to ensure provision of high quality products and services
  • Schedule work shifts and tasks to hotel staff according to their speciality
  • Collect payments and record all expenditure and generated revenue
  • Contact clients to schedule and plan the details of an event or conference

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