About the job

Company Description

J&T Associates is Nepal’s premier, Outsourcing, Direct Marketing, Consulting and Representation Company. Established in the year 2003 the company offers a unique approach in managing non-core business activities through Outsource Solutions, Direct Marketing of products and services as well as Representing and supporting international organization that seek business interests in Nepal. We also run BPO/Call Centre for international clients since that last decade.

Role Description

This is a full-time on-site role for an Operation Agent at one of our clients. The Operation Agent will be responsible for day-to-day tasks related to operations, customer service, sales support, and finance coordination. The role involves ensuring smooth operations and efficient customer service delivery.

Qualifications 

• Have a good skills of being organized and systematic
• Able to communicate well and clearly
• Willing to work as a Team player within a team.
• Experience in operations, customer service, or sales roles
• Conversability in English would be an advantage
• Proficiency in MS Office
• Knowledge of CRM systems is a plus
• Bachelor's degree in related field.