Department: Insurance Business Process    
Function: Quality Management
Reporting To: Head Quality Management

Key Responsibilities:
Process Management:

• Perform periodic review of Policy, Process, Procedure basis Functional/ Audit/Regulatory Requirement and report GAPS/ improvement opportunities, if any
• Create/ Update Process adherence checklist to review Process Execution controls
• Perform gap analysis of Identified Process Risks
• Perform Day to day Process Risk Reporting
• Review Process/ Transactions from Control/ Risk/ Quality certification guidelines, as applicable
• Perform sample checking to ensure the quality of business process.
• Prepare and Report all Process/ Control/ Risk related Gaps to Head of Quality Management
• Provide support in periodic Quality certification Audit for all Business Processes
• Initiate / Manage Process Improvement Projects on Risk Control Initiatives

Must Have Qualifications and Experience:

• Master’s degree in Business Administration, Accounting or equivalent.
• Minimum 2-3 years’ experience preferable in quality management or insurance operation.

Desired qualifications & Experience:

• Exposure to Six Sigma, Tools and Methodology
• Basic or Advanced Data Analysis and Reporting
• Enterprise Risk Management Exposure

Computer Skills:

• MS Excel        
• MS Outlook / Email            
• MS PPT             
• MS Word   

Desirable Skills:

• Excel Based Automation / VBA         
• MS Project    
• MS Vision

Other Mandatory Skills:

• Good Communication Skills
• Project & Change Management

TO APPLY,

Interested candidates are requested to submit their updated CV with recent photograph to [email protected]
Contact Person: Ms. Samita Gupta

OR,