• BE, BSc. CSIT or Equivalent with 2 years' experience in the similar level
• problem-solving skills
• A strong customer focus
• The ability to prioritize your workload
• Attention to detail

Roles: 

• Monitor and maintain computer systems and networks
• Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults replace parts as required
• Provide support, including procedural documentation and relevant reports
• Follow diagrams and written instructions to repair a fault or set up a system
• Support the roll-out of new applications