HLE Nepal

Loan Processing Specialist (LPS)

HLE Nepal

Loan Processing Specialist (LPS)

Who We Are:

Alaya is a place where dreams take shape and grow. Originally founded as Home Loan Experts in 2007, the company expanded its reach by establishing HLE Nepal in 2012, which later rebranded to Alaya. This transformation signifies Alaya's unwavering commitment to supporting not only its customers and clients but also its community and colleagues. Alaya goes beyond being a mortgage industry leader, offering a boundless place of limitless potential where individuals can dedicate their hearts, flourish, and shine. Alaya redefines the power of place, becoming “Your Place” to dedicate your heart, to flourish, and to shine.
Alaya and Home Loan Experts offer more than mortgage expertise; it's a place where you can thrive. Here, we value Passion, Care, and Oneness—caring deeply for our team and embracing unity. Together, the Alaya team works as one family, united in their mission to help people realise their dreams.

To know more about us and careers, please visit Alaya and to know more about our mortgage business, please visit Home Loan Experts.

Who We Are:

Alaya is a place where dreams take shape and grow. Originally founded as Home Loan Experts in 2007, the company expanded its reach by establishing HLE Nepal in 2012, which later rebranded to Alaya. This transformation signifies Alaya's unwavering commitment to supporting not only its customers and clients but also its community and colleagues. Alaya goes beyond being a mortgage industry …

Loan Processing Specialist (LPS)

Views: 6854 | This job is expired 3 years, 12 months ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Client servicing, Customer relationship, Online support, Other
Job Level : Entry Level
No. of Vacancy/s : [ 50 ]
Employment Type : Full Time
Job Location : Jawalakhel, Patan, Central Development Region, Nepal
Offered Salary : NRs. 35,000 Monthly
Apply Before(Deadline) : Jun. 02, 2021 23:55 (3 years, 12 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : Not Required
Professional Skill Required : Data Entry Communication Time Management Problem Solving Customer Service
Other Specification
  • 6 months to 1 year of work experience (college internship or volunteering can be considered)
  • Amazing customer service skills
  • Excellent communication skills both written and verbal
  • Problem-solving skills and solution-focused
  • Exceptional attention to detail and accuracy
  • Excellent time management skills and prioritization of workload
  • Analytical and mathematical skills
  • Ability to work closely with a diverse and cross-cultural team
  • Ability to follow instructions and work autonomously to achieve deadlines

Job Description

  • Process home loan applications from submission to settlement for our clients in Australia
  • Liaise with brokers, clients, lenders, solicitors, and other businesses
  • Work efficiently in a high pressure and volume
  • Provide meticulous attention to detail and accuracy in data entry
  • Providing excellent customer service
  • Perform in a dynamic team environment
  • Take additional challenges as and when required

The Benefits of Joining us!

  • Get to work with one of our top outsourcing partners
  • A secure long-term role
  • Paid annual leave and sick leave
  • Paid maternal and parental leaves
  • A 5-day work week except for 1 Sunday of the month
  • An environment that values continuous learning and development
  • Office-sponsored daily breakfasts and other benefits
  • Recreation room to unwind and chill!
  • Parties and events – we want you to have some fun at work!
  • Accident and health insurance for you and your two family members
  • Office sponsored 'Employee Assistance Program' 

Work hours: 6:00 am to 2:00 pm including a 1-hour lunch break (non-negotiable)

Note: Position description will be discussed in detail during the virtual interview. Only short-listed candidates will be contacted. Telephone enquirers will not be entertained.

Applying Procedure:

Interested candidates are requested to send your updated CV and cover letter to [email protected] with the subject “Career: Loan Processing Specialist".

Visit hlenepal.com.np and homeloanexperts.com.au to know more about us!

Due to the high volume of applications received, we regret that only short-listed candidates will be contacted. Also note that we are working from home currently due to the Covid-19 lockdown, and will continue to do so in the coming months. 

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