Nehan Tech Solution
Information / Computer / Technology

Nehan Tech Solution is an IT company engaged in the business of developing, marketing, and selling a wide range of IT solutions and services. The technology categories in which the company competes include Software Development, IT Consulting, Cloud Solutions, Cybersecurity,Managed IT services and Enterprise Solutions.

Our vision is to become the Best Performing and Most Respected IT Company in Nepal.

IT Support Officer

Views: 2257 | This job is expired 1 month ago

Basic Job Information

Job Category	:	IT & Telecommunication
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 2 ]
Employment Type	:	Full Time
Job Location	:	Nepal (as per company requirements)
Offered Salary	:	NRs. 20,000 - 30,000 Monthly
Apply Before(Deadline)	:	Apr. 04, 2025 23:55 (1 month ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than 1 year
Professional Skill Required	:	Teamwork Problem Solving Operation And Maintenance Software Installation Hardware Troubleshooting

Other Specification

Requirements:

Diploma/Bachelor’s degree in IT, Computer Science, or a related field.
1-2 years of experience in IT support and hardware maintenance.
Strong knowledge of desktop/laptop troubleshooting and repair.
Basic to intermediate knowledge of networking (LAN, WAN, Wi-Fi).
Hands-on experience with CCTV installation and maintenance.
Familiarity with Windows OS, antivirus, and backup solutions.
Good problem-solving and communication skills.
Ability to work independently and handle multiple tasks.
Willingness to travel for on-site support as needed.

Job Description

The IT Support Officer is responsible for providing technical support, troubleshooting IT issues, and ensuring the smooth operation of computer systems, networking, and security devices. The role requires hands-on experience with desktop/laptop maintenance, networking, and CCTV installation and support.

Key Responsibilities:

Technical Support & Maintenance:

Diagnose and repair desktop and laptop hardware/software issues.
Install, configure, and update operating systems, software, and drivers.
Perform routine maintenance and troubleshooting of IT equipment.

Networking & System Support:

Set up and configure LAN, Wi-Fi, and other network connections.
Troubleshoot network connectivity issues and provide necessary solutions.
Maintain and support network devices, routers, and switches.

CCTV & Security Systems:

Install, configure, and maintain CCTV surveillance systems.
Troubleshoot and repair CCTV cameras and related equipment.
Ensure proper storage and backup of CCTV footage.

General IT Support:

Provide technical assistance to end-users for IT-related issues.
Maintain IT inventory and ensure timely upgrades or replacements.
Assist in IT documentation and reporting of system performance.

Benefits:

Competitive salary (NPR 20,000 – 30,000 per month).
Training and skill development opportunities.
Travel and field support allowances.
Career growth within the IT industry.
Friendly and supportive work environment.

This job has expired.

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