Strategy & Planning

• Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance
  
• Accurately document instances of hardware failure, repair, installation, and removal
  
• Assist in developing long-term strategies and capacity planning for meeting future computer hardware needs
  
• Support development and implementation of new computer projects and new hardware installations
  
• Maintain up-to-date knowledge of hardware and equipment contracts and supervise contract-based installations
  
• Aid in development of business continuity and disaster recovery plans, maintain current knowledge of plan executables and respond to crises in accordance with business continuity and disaster recovery plans
  

 Acquisition & Deployment

• Conduct research on computer products in support of PC procurement and development efforts. Evaluate and recommend hardware products for purchase
  
• Write technical specifications for purchase of PCs and related products
  
• Recommend, schedule, and perform PC, hardware and peripheral equipment improvements, upgrades, and repairs
  

 Operational Management

• Work with end users to identify and deliver required PC service levels
  
• Liaise with, and provide training and support to, end users and staff on computer operation and other issues
  
• Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products
  
• Where required, install, configure, test, maintain, monitor, and troubleshoot associated end-user workstation software and networking software products
  
• Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed
  
• Receive and respond to incoming calls, pages, and/or e-mails regarding PC and/or hardware problems
  
• Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, printers, scanners, and other peripheral equipment
  
• Monitor and test PC performance and provide PC performance statistics and reports
  
• Construct, install, and test customized configurations based on various platforms and operating systems
  
• If necessary, liaise with third-party support and PC equipment vendors
  
• Provide guidance to junior members of the team if required
  

Salary & benefits: Will be offered as per the candidates’ experience and qualification. Salary is not a bar for deserving candidates.

Only shortlisted candidates will be called for the further selection processes. Suitable candidates are highly encouraged to apply.

TO APPLY:

Interested Candidates are requested to email us your detailed CV with Cover letter to [email protected]

OR,