GCG International

Distribution Companies / Wholesale

IT Operations Manager (E-commerce)

Views: 1729|Published on: Nov 13, 2024

IT & Telecommunication

Mid Level

Full Time

Vacancy: 1

Sundhara|

Experience: More than or equal to 3 years|

NRs. 40,000 - 50,000 Monthly

Job Description

Roles and responsibilities of this job

Website Management & Optimization:

Maintain and update the website’s design, content, and performance.
Ensure website security, backup, and troubleshooting (hosting, DNS, SSL).
Implement SEO strategies and web analytics to improve traffic and conversion.

E-commerce Platform Management:

Upload, manage, and optimize product listings on platforms like Amazon, Daraz, Shopify, and others.
Track and update stock levels, pricing, and promotions across all channels.
Monitor customer reviews and feedback to ensure a positive brand presence.

API Integration & Automation:

Develop and maintain integrations between e-commerce platforms, payment gateways, and shipping providers using API frameworks.
Automate workflows to reduce manual tasks (inventory synchronization, order processing).
Stay updated with emerging AI tools and implement relevant solutions for operational efficiency (chatbots, recommendation systems, data analysis).

IT Infrastructure & Technical Support:

Manage and maintain IT systems, including software updates and network configurations.
Provide technical support for e-commerce tools and website platforms.
Ensure compliance with platform policies and data privacy standards (e.g., GDPR).

Data Analytics & Reporting:

Analyze website and platform performance metrics to generate actionable insights.
Generate and present sales and operations reports to management.
Use AI-driven analytics to forecast trends and optimize pricing strategies.

Collaboration & Vendor Management:

Coordinate with internal departments (sales, marketing, logistics) to align e-commerce activities.
Manage relationships with external vendors, including developers, hosting providers, and platform support teams.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than or equal to 3 years

Other Specification

Bachelor’s degree in IT, Computer Science, or related field.
Proven experience managing multi-channel e-commerce operations (Amazon, Daraz, Shopify).
Expertise in API development, integration, and automation workflows.
Hands-on experience with AI tools for e-commerce (chatbots, product recommendation engines, etc.).
Strong understanding of web development technologies (HTML, CSS, JavaScript) and CMS platforms (WordPress, Shopify).
Knowledge of cloud platforms, hosting services, and security protocols.
Proficiency in data analytics tools (Google Analytics, Excel) and SEO practices.
Excellent problem-solving, communication, and time-management skills.

Skills Required

Required skills for this job

Communication

Problem Solving

Data Analysis

Technical Support

Search Engine Optimization (SEO)

Salary

Offered financial and non-financial compensation for this job

Offered Salary:NRs. 40,000 - 50,000 Monthly

Applying Procedure

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Apply Before: Nov 27, 2024

About the organization

GCG International

Distribution Companies / Wholesale

NEW ROAD ,KATHMANDU

GCG International an American based company that brings premium, classic, protective, exclusive, fashionable glasses in USA and different countries including Nepal of the world.

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GCG International

IT Operations Manager (E-commerce)