Khalti Digital Wallet

IT Support

Khalti Digital Wallet

IT Support

Khalti is a mobile wallet, payment gateway & service provider in Nepal. Launched in January 2017, Khalti is one of the leading online payment solution in Nepal. It allows users to pay for a range of services like basic utility payments, hotel bookings, movie and domestic flight tickets, events and many more. 

We offer payment solution to over hundreds of merchants across Nepal and provide seamless payments using ebanking, smart banking, cards, and wallet. Being not just limited to mobile app users, Khalti has more than 8000 POS and Agent Network providing Khalti services to end users.

Khalti is home to some of the brightest minds in the country, which includes a team of highly skilled developers and interactive marketers. Our solution-oriented approach makes us reliable for any and all kind of service you might require from Khalti with the best user experience possible.

Our goal is to simplify lives of people by bringing financial inclusivity to every individual in Nepal and take the payment industry from offline to online through best practices.

Khalti is a mobile wallet, payment gateway & service provider in Nepal. Launched in January 2017, Khalti is one of the leading online payment solution in Nepal. It allows users to pay for a range of services like basic utility payments, hotel bookings, movie and domestic flight tickets, events and many more. 

We offer payment solution to over hundreds of merchants across Nepal and …

IT Support

Views: 3126 | This job is expired 1 year, 3 months ago

Basic Job Information

Job Category : IT & Telecommunication > Desktop Support, IT System Management, Network Engineer/ Network Administrator, Security Management of IT System
Job Level : Entry Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Bakhundole, Lalitpur
Offered Salary : Negotiable
Apply Before(Deadline) : Jan. 09, 2023 23:55 (1 year, 3 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 1 year
Other Specification

Experience

  • 1 years of relevant and progressive work experience in IT or Network support. (We encourage all qualified freshers to apply for this position)

Job Requirements

  • Knowledge of computer hardware and software.
  • Knowledge of Windows and Linux desktop operating systems..
  • Knowledge of networking ( LAN, WAN, Routing and Switching, VPN).
  • Knowledge of Active Directory will be an added advantage.
  • Knowledge of telephony technologies like VOIP, SIP, Softphone, PSTN will be an added advantage.
  • Interest to learn new IT infrastructure skills and adapt them quickly.
  • Knowledge and understanding of industry standard computing concepts, practices, and procedures.
  • Additional certification (CCNA / CompTIA A+ ) wil be an added advantage.
  • Excellent written and verbal communication and interpersonal skills.
  • Strong ability to source information from users, vendors, and colleagues and deliver it to the required audience.

Job Description

  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
  • Set up Laptops and various accounts for Onboarding users. And revoke access of all Offboarding Users.
  • Provide support for telephony and VOIP systems.
  • Provide technical support to the user of the organization (may be in person or through remote access).
  • Administration of Endpoint Protection and generate reports weekly.
  • Verify the functionality of hardware, systems, power, and power backups.
  • Repair or replace the hardware systems as necessary.
  • Escalates problems and issues to the correct group as needed.
  • Maintaining records of systems in an inventory ledger and reporting to the respective supervisor.
  • Training end-users in new or existing systems, while promoting self-service and automation of IT Requests.
  • Coordination with Admin, HR, or other departments for smooth functioning.
  • Should visit client locations in different cities for technical support.
  • Coordination with the related vendor regarding various device issues

This job has expired.

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