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Department: BBC Media Action
Reports To: Office Manager
Duration: 6 months fixed term contract, full time
Reporting to the Office Manager, the IT Officer will provide critical IT support to our office and production teams as our team transitions to a centralized IT support. The post-holder will be responsible for supporting BBC Media Action’s IT systems, including computers, networks, storage and internet connectivity. S/he will ensure that BBC Media Action IT operations are functioning on a daily basis and make recommendations for improvements. S/he will be a key point of contact for technology support staff in London and other countries in the region. They will manage IT contractors to provide further support as needed.
Essential skills and experience
Desirable skills and experience
The following competencies (behaviours and characteristics) have been identified as key to success in the job. Successful candidates are expected to demonstrate these competencies.
Leadership: Is able to inspire and manage a team.
Problem Solving: Is able to simplify complex problems, processes or projects into component parts, explore and evaluate them systematically. Able to identify causal relationships, and construct frameworks, for decision making and problem-solving. Transforms proposals/ideas into practical reality.
Imagination/Creative and Strategic Thinking: Is able to transform creative ideas/impulses into practical reality. Can look at existing situations and problems in novel ways and come up with creative solutions and think strategically about how to achieve results.
Planning and Organising: Is able to think ahead in order to establish an effective and appropriate course of action for self and others. Prioritises and plans activities taking into account all the relevant issues and factors such as deadlines, staffing and resources requirements. Ability to prioritise technical issues and resolve accordingly
Communication: The ability to get one’s message understood clearly by adopting a range of styles, tools and techniques appropriate to the audience and the nature of the information.
Managing Relationships: Able to build and maintain effective working relationships with a range of people. Team working.
Flexibility: Adapts and works effectively with a variety of situations, individuals or groups. Is able to understand and appreciate different and opposing perspectives on an issue, to adapt an approach as the requirements of a situation change, and to change or easily accept changes in one’s own organisation or job requirements.
Please e-mail your application to email@example.com no later than December 8, 2014. Please note “IT Officer” in subject line. All applications should include a CV and a cover letter providing evidence that you have the skills and experience required for this position. Shortlisted candidates only will be contacted within 1 week of the deadline.
TO APPLY: For this job, please follow the applying procedure.
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