We are looking for an IT manager, who could be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. As IT Manager, you must have come from several it backgrounds and performed role in multiple IT aspect in past career. You will supervise the implementation and maintenance of our company’s computing needs. The successful candidate will have improved skills, a proven professional experience and a detailed knowledge of industry’s best practice processes

• Documentation of all the activities run during primary Server Set-up
• Running regular checks on network, data security and backup and disaster recovery
• Manage IT Service Help Desk and oversee functions under IT Service Help Desk
• Continuously update ICT policy and procedures and derive Standard Operation Procedures for System Operation
• Designing training programs and workshops for staff, merchants and agents
• Conducting regular system audits and reporting such to Director and IT Operation Management Team
• Running and sharing regular operation system reports to Director
• Overseeing and determining timeframes for major IT projects including system expansion, system updates, upgrades, migrations and outages
• Escalation of System issues with Software provider and keep all IT Resources updated and maintained 
• Managing and reporting on allocation of IT budget
• Providing direction for IT team members
• Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
• Closely coordinate with cross functional department heads to smoothly run the depend functions of departments