• Education: Bachelor’s degree in IT
• Experience: 1-2 years in Hospitality IT Sector; freshers are encouraged to apply for associate position

Roles and Responsibilities: 

• Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. 
• Train/instruct users in proper use and security of all systems.  
• Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet.  
• Respond to program error messages.  
• Provide network communications support and technical guidance. 
• Refer major problems to vendors/technicians. Analyze, recommend, and implement process improvements. 
• Consult with others to assess/analyze/resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment/systems.  
• Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. 
• Plan, coordinate, and implement network security measures.  
• Provide end-user support for all applications.  
• Plan and manage disk space for entire network.  
• Maintain accurate inventory of all technological devices.  
• Enter commands and activate controls on computers and equipment.  

Software Experience 

• Working Experience In OPERA, IDS, Simphony Micros 
• VEEAM Backup tools 
• Knowledge In Active Directory 
• SOPHOS Firewall and SOPHOS Antivirus 
• VISIONLINE Door Lock Configurations