About the job

Company Description

Uni Consultants Alliance (UCA), a B2B company, facilitates recruiters and educational institutes in admission and all support services for international study. This is an EdTech company bridging universities and educational consultants in a row in course of providing standardized study abroad services. UCA is a group of companies established by industry-leading educational consultants in Nepal. With motto "Unite, Collaborate, and Accelerate," UCA has successfully established its market presence and is known for its expertise in the education industry.

Role Description

This is a full-time role for an Information Technology Officer at UniConsultants Alliance. The Information Technology Officer will be responsible for CRM, day-to-day tasks related to troubleshooting, information technology, technical support, network administration, and system administration. This role requires on-site presence and is located in Nepal.

Qualifications

• Customers Relationship Management (CRM) handling skills
• SEO and updating website and portals skills
• Knowledge about latest social sites trends and applications
• Mass mail, mass sms, newsletter and email handling skills 
• Troubleshooting, Information Technology, and Technical Support skills
• Network Administration and System Administration skills
• Proficiency in hardware and software installation, configuration, and maintenance
• Knowledge of network security and data protection
• Excellent problem-solving and communication skills
• Ability to work independently and in a team
• Relevant certifications are a plus
• Bachelor's degree in Information Technology, Computer Science, or related field