Analyst

Infinite is a global leader in digital engineering and IT services, with over two decades of experience helping clients turn digital transformation into business value. We partner with customers to optimize, modernize and scale their technology landscape – combining leading technologies, innovative platforms and accelerators with practical know-how. With an industry-first mindset and laser-focus on business outcomes, we are shaping the future with digital engineering excellence.

We have robust tools, processes and approaches that leverage the latest technologies and are tested over time. By leveraging our intellectual property and deep industry knowledge, combined with a culture that encourages and rewards creative thinking, experimentation and risk taking, we are able to deliver truly innovative solutions that meet our clients’ evolving needs. We are constantly innovating across various domains and industries with our deep industry expertise and innovation. From Healthcare to Telecom, Media & Entertainment to Banking, we are dedicated to making an impact in each sector.

People

Our talented team is the driving force behind our wide range of service offerings from application services to digital engineering to cloud services to data analytics and intelligent automation.

Our team delivers top-notch services under each broader category, including application development & maintenance, quality engineering & assurance, application modernization, digital transformation, security integration & management, cloud transformation & management, data migration & modernization and systems integration.

At Infinite Nepal, our proud team of 600 + software engineers are involved in the design, development, testing and maintenance of impressive lineup of trend-setting healthcare informatics solutions. Besides that, our talented people sort and analyze voluminous data to help clients in decision analytics.  

We believe our success largely depends on our people. When an individuals join us, they come with a dream to achieve big and build a lasting career with us. We aim to create a working environment where our people can progress toward their optimum potential. We provide cutting edge technologies, high-value technical and soft skills training, conference participation, coaching, mentoring and periodic review mechanisms.  We regularly have vacancies in areas like Software Development, Database Administration, DevOps, Software Testing, Systems Management, Network Management, and Project Management. We are an equal opportunity employer.

We offer:

Competitive Pay, Vibrant team culture, sponsored Lunch or dinner, Shuttle Service, Medical Coverage, Group Accident Insurance, Work study sponsorship, Festival Allowance, Team outings, Fitness/Sports/Hiking, Events Celebrations, Paid Time Off, SSF, Training and Development, Community Service Opportunities

Infinite is a global leader in digital engineering and IT services, with over two decades of experience helping clients turn digital transformation into business value. We partner with customers to optimize, modernize and scale their technology landscape – combining leading technologies, innovative platforms and accelerators with practical know-how. With an industry-first mindset and laser-focus on business outcomes, we are shaping the future with digital …

Analyst

Views: 1907 | This job is expired 3 years, 4 months ago

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Mid Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Dec. 09, 2020 23:55 (3 years, 4 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 5 years
Professional Skill Required : Communication Organizational Teamwork MS Office Suite

Job Description

Key Requirements

  • 5+ years working in a Technical/development role
  • Good knowledge and experience in IT Security best practice
  • Experience with monitoring tools
  • Experience in supporting the ITIL framework
  • Proficient in Oracle, Linux, Unix technologies
  • Jira admin experience a plus
  • Proficient with Microsoft Office Suite (Word, Excel, Power Point)
  • Must have flexibility and willingness to participate in the work processes of an international organization, including conference calls scheduled to accommodate global time zones. 

Key Responsibilities

  • Monitor production processing 
  • Assist in problem resolution for all production issues related to specific applications and services, from initiation until conclusion. Escalating issues as needed while communicating status and risks to management
  • Assists in the creation of Root Cause Analysis for production events and tracking completion of corrective actions items determined in the Root cause analysis
  • Coordinates on new client activation or expansion of existing client service expansions
  • Coordinates on any requests from clients including testing and/or additional or non-standard monitoring as requested by clients
  • Interfaces with the Development, QA, Delivery and Release management teams for managing releases of all relevant application and services into Production
  • Coordinates release and deployment activities between on shore and off shore support teams
  • Creates and maintains the release calendars, schedules and required software deliverables pages
  • Creates and maintains the release checklists and place holders for the support teams
  • Coordinates with the Command Center to communicate the status of releases and change requests (upcoming, start and completion)
  • Other related 


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