Raintree Tours and Travel
Travel Agents / Tour Operators

Raintree Tours and Travel is a local investment and a prominent tour operator managed by experienced professional team handling outbound and inbound travel business. Furthermore, the company provides recreational and business travellers with professional service and consultation. RTTPL will position itself as a specialist in the field of cultural and adventure travel with the team of professional and expert trekking and tour guide with the long experience in tourism sectors.

Inbound Tour Officer

Views: 840 | This job is expired 7 months, 2 weeks ago

Basic Job Information

Job Category	:	Sales / Public Relations > Travel agents and Ticket sales, Hospitality/ Travel/ Ticketing/ Tour
Job Level	:	Senior Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu, Nepal
Offered Salary	:	NRs. 30,000 - 50,000 Monthly
Apply Before(Deadline)	:	Oct. 26, 2024 15:00 (7 months, 2 weeks ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 5 years
Professional Skill Required	:	Strategic Planning Communication Multitasking Problem Solving Sales Planning

Other Specification

Must be hospitable/ Polite and friendly
Should have good command on written and spoken English
Should have in-depth knowledge or tourism industry
Able to create, market and sell tourism product
Good relation with suppliers (hotels, vehicle, airlines, guides)
Create strong team to achieve the target goal
Experienced with inbound tour marketing and independent handling of tour operation.
Establish client base of different groups for the purpose of securing business for the Travel to ensure that predetermined sales expectations were met or exceeded.
Remarkable professional relationship with airlines, travel and other service provider.
Must have conducted group inbound tours
Must have maintained a tracking system for all potential customers.
Ensure that all appropriate communication for upcoming business is completed and then submitted to the management team in timely manner.
Conducted sales calls and met all quotas to ensure that the monthly, quarterly and annual goals are met.
Confirmed in writing to the client all requirements via sales contract.
Accurately forecasted all bookings and cancellations.
Worked for Independent inbound tour with the implementation & achievement of the Sales Marketing plan.
Superior oral and written communications and problem solving/strategizing skills.
Strong and professional sales techniques.
Remarkable ability to develop marketing plans, proposals and contracts.

Educational Description:

Should have completed Bachelor / Master Level.
Preference will be given for the personnel in relevant field and having proficiency in various languages.

Other Specific Requirements:

Immense knowledge of the related ACTs
Excellent communication and interpersonal skill
Exceptionally customer oriented and great team player.
Proven ability to develop and implement special promotions to increase business from specific market segments.
Must be willing to work even under stress and out of usual working time.
Excellent in computer application MS word, MS excel, power point etc.

Additional Benefits:

Dashain Bonus
Provident Fund
Incentives

Job Description

Preparing travel itineraries, obtain special rates from various hotels and transport , package costing, rate sheets and proposals. Also, designing and creating new tour packages as per the customer’s needs and then sending to agent overseas.
Preparing tourist or visitor information, and creating promotional
Involvement with suppliers and business partners to determine logistics for inbound tour groups.
Obtaining visas for foreign customers by coordinating with overseas business partners and assisting with tour operations on a day-to-day basis.
Handling operations-related inquiries and lend a hand to the sales team as needed as well as deciding how many vacations to sell each season and which resorts/hotels to use
Visiting resorts/hotels to determine the quality and suitability of accommodations
Coordinating with transport companies, airlines, hoteliers, tour guides, and resort representatives, also deciding on service levels, contracts, pricing and confirming the names of customers with airlines and hotels
Promoting trips and holidays to customers through travel agents, websites, and brochures.
Invoicing, combining travel, accommodation, and services such as sightseeing arrangements to create holiday packages.
Providing quotes of travel related services to individual and agents abroad as well as follow up with them.
Responding to customer inquiries by phone, email, and social media, as well as assisting them in booking their vacation package.
To follow up on customer inquiries, make calls to them.
Identifying the customer's need, establishing an immediate rapport, and providing advice to meet their needs.
Correspondence, negotiation and liaison with suppliers to obtain necessary information required for a travel holiday package.
To maximize the opportunities, up-sell and cross-sell additional travel products and services.
Handle bookings for hotels, transportation and sites of excursion, also become responsible for tour operation.
Collect information from tours leader after leading tours to find out good feedback for the service improvement
Make research to find out more attractive tourism destination or sitesto
To be able to handle passport and immigration issues
To be able to assist visa processing
To demonstrate a total commitment to customer service and to ensure that every customer has a holiday that exceeds their expectations.
To create and sell fixed-departure or individually-designed tailor made tours for customers.
To maximize revenue and profit, every genuine single query must be converted to a sale.

Note :

Preference will be given to candidates with prior experience in the tours and travel industry.
Two-wheeler license holder and two wheeler holder are preferred.

This job has expired.

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