Organizational Development & Learning and Development 

• To contribute to developing bylaws, policies, guidelines, and other organizational documents of the company
• To ensure that the human resources affairs of the organization have legally complied with labor law and the standard of the parent company
• To ensure that the organization’s human resources policies and guidelines are fully implemented in the organization
• To lead the department for the ensuing quality of the human resources meet with the expectation of organizational benchmarks
• To contribute to organizational sustainability by promoting organizational culture and best practices
• To support operations and training teams in conducting staff capacity development activities
• To work with a team for developing the most effective learning and developing techniques and strategies

Performance Management 

• To work closely with managers and supervisors for developing the job descriptions, KRA and KPI
• To provide the necessary support to the operations team for completing the performance evaluation process at the restaurant level
• Organize an employee recognition program on a quarterly and yearly basis in coordination with operations teams

Recruitment, Selection, and Socialization 

• To publicize the vacancy, screen applications, and organize tests and interviews for shortlisted candidates in cooperation with the line manager
• To ensure that Devyani International promotes and maintains a high standard of professional recruitment practice at the restaurant level and RSC level
• Complete all the documentation as per the legal compliance before appointing the staff and maintain the records in the HRIS system

Liaison with Government Agencies

• To maintain the relationship with labor offices and other related government agencies
• To complete the business registration and renew at all municipal and ward levels
• To maintain the relationship with concerned ministries, departments, police, and concerned authority
• To make necessary correspondence with Provident Fund, Social Security Fund, and Citizen Investment Trust

Industrial Relationship

• To maintain good relations with trade unions and organize monthly and other necessary meetings with them
• To make timely communications with management and concerned government authorities regarding labor issues

Staff Welfare and Grievances Management

• Organize a picnic and staff retreat program as per the policy of the company and provide necessary input to staff welfare events
• To collect insurance claims and ensure timely reimbursement from the insurance company
• To receive an appeal statement from staff and analyze the legal and humanitarian aspects of grievances

Administrative Management

• To verify the attendance record and liaise with the finance department for ensuring payroll management
• To manage the necessary booking according to the travel plans and to provide the necessary support to the guests
• To verify the purchase invoices which are related to the staff’s consumption
• To perform necessary communication and coordination with the outsourcing company