Department: Management

Reports to: CEO

Responsible for: smooth and efficient operation of the HR department

GENERAL DESCRIPTION

The Human Resource Officer Manager will be responsible for performing HR-related duties on a professional level and working closely with senior HR management.

KEY FUNCTIONS

• Providing support in various human resource functions, which include recruitment, staffing, training and development, performance monitoring, and employee counseling.

MAJOR DUTIES & KEY RESPONSIBILITIES

a. Recruitment and Staffing:

• Assist in the recruitment process by posting job advertisements, screening candidates, and conducting interviews.
• Coordinate and conduct onboarding processes for new employees.
• Maintain employee records and HR databases.

b. Employee Relations:

• Serve as a point of contact for employees regarding HR-related inquiries.
• Handle employee grievances and resolve conflicts.
• Promote a positive and inclusive workplace culture, streamline internal communication systems.

c. Performance Management:

• Assist in the implementation of performance management systems.
• Monitor and track employee performance and provide feedback.
• Coordinate performance review meetings and documentation.

d. HR Policies and Procedures:

• Ensure compliance with company policies and procedures.
• Assist in the development and implementation of HR policies.
• Keep abreast of labor laws and regulations.

e. Compensation and Benefits:

• Assist in the administration of employee benefits programs.
• Support payroll processing and ensure accuracy.
• Handle employee inquiries regarding compensation and benefits.
• Manage compensation and benefits in guidance of the senior management.

f.  General HR Support:

• Maintain HR documentation and records.
• Prepare HR reports and analytics.
• Participate in HR projects and initiatives as needed.

Qualifications

• Bachelor’s degree in human resources, Business Administration, or related field.
• 5 years of experience in human resources or related fields. 
• Experience with HR software and databases.
• Strong interpersonal and communication skills.
• Excellent organizational and time-management abilities.
• Knowledge of HR best practices and employment laws.
• Proficiency in Microsoft Office Suite.
• Strong ethical standards and high levels of confidentiality.
• Ability to work effectively in a team and independently.
• Problem-solving skills and attention to detail.
• Adaptability and ability to handle multiple tasks simultaneously.

Office timing: 9:00 AM - 5:00 PM