Guest Relation Officer

Nagarkot , Kathmandu

Key Skills: Communication Arrangements Interpersonal Skills

This job is expired 2 years, 4 months ago

Job Category	:	General Mgmt. / Administration / Operations
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Nagarkot Kathmandu
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Dec. 03, 2021 23:55 (2 years, 4 months ago)

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 1 year
Professional Skill Required	:	Communication Arrangements Interpersonal Skills

Graduate degree
Fluency in written and spoken English
Must be able to work shifts - days, evenings, weekends and holidays.
Professional and humble in character and presentation with strong interpersonal and organizational skills.
Personable, enthusiastic, self-motivated and able to work independently.
Observant, discriminating and detail-oriented
Ability to understand and carry out oral and written instructions and request clarification when needed

Should possess detailed information and brief the guests about the Hotel and its facilities and safety measures
Detailed information regarding daily arrivals and room requirements.
Have up to date information on daily room occupancy
Providing excellent customer service as per hotel standards.
Oversee and escort VIP guests, arrivals and departures.
Maintain up-to date information on room rates, current promotions, offers and packages
Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
Welcome, escort and guide guests throughout the stay
Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
Supervise and coordinate events
Any job as assigned by sales

This job has expired.

Recommended Jobs

Recent Articles