Club Himalaya

Guest Relation Officer

Club Himalaya

Guest Relation Officer

Club Himalaya

Guest Relation Officer

Club Himalaya

Nagarkot , Kathmandu
Key Skills: Interpersonal Communication Arrangements

Guest Relation Officer

Basic Job Information

Job Category : General Mgmt. / Administration / Operations
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Nagarkot Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Dec. 03, 2021 23:55 (3 days, 19 hours from now)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 1 year
Professional Skill Required : Interpersonal Communication Arrangements
Other Specification
  • Graduate degree
  • Fluency in written and spoken English
  • Must be able to work shifts - days, evenings, weekends and holidays.
  • Professional and humble in character and presentation with strong interpersonal and organizational skills.
  • Personable, enthusiastic, self-motivated and able to work independently.
  • Observant, discriminating and detail-oriented 
  • Ability to understand and carry out oral and written instructions and request clarification when needed


Job Description

  • Should possess detailed information and brief the guests about the Hotel and its facilities and safety measures
  • Detailed information regarding daily arrivals and room requirements.
  • Have up to date information on daily room occupancy
  • Providing excellent customer service as per hotel standards.
  • Oversee and escort VIP guests, arrivals and departures. 
  • Maintain up-to date information on room rates, current promotions, offers and packages
  • Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
  • Welcome, escort and guide guests throughout the stay
  • Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
  • Supervise and coordinate events 
  • Any job as assigned by sales

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