Hotel Marshyangdi

Guest Relation Executive/Sales Executive

Hotel Marshyangdi

Guest Relation Executive/Sales Executive

Guest Relation Executive/Sales Executive

Basic Job Information

Job Category : Hospitality > Front desk/ reception, Hospitality/ Travel/ Ticketing/ Tour
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Thamel, kathmandu
Offered Salary : NRs. 20,000.00 - 30,000.00 Monthly
Apply Before(Deadline) : Jul. 28, 2022 23:55 (2 weeks ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 1 year

Job Description

  • Review arrival lists to welcome guests
  • Attend to special guests (e.g. VIPs) and answer their inquiries
  • Provide information about amenities, area and venues and promote services
  • Anticipate guest needs and build rapport with customers
  • Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
  • Address customer complaints and escalate to Guest Relations Manager when needed
  • Record information in the logbook daily
  • Assisting in the development and implement sales Report
  • Collaborating with the marketing Department to develop various promotional activities
  • Researching current market trends and making a note of customer requirements.

NOTE: Only female candidates are requested to apply.


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