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Information / Computer / Technology
+2 more
Full Time
|Job Description
Roles and responsibilities of this job
Attend and manage incoming phone calls professionally
Make outbound calls to prospective clients and follow up on inquiries
Maintain a list/database of prospective leads and update it regularly
Support basic marketing activities by coordinating leads and inquiries, making the work of marketing personnel easier
Greet and assist visitors, clients, and guests in a courteous and professional manner
Handle front desk administration, including:
Registration of visitors/clients
Preparing basic documents and records
Maintaining files and office records
Prepare and share quotations as instructed by the management or sales team
Coordinate with back-office and technical staff for smooth daily operations
Track and maintain staff attendance and basic office reporting
Ensure the front desk area is organized and represents the company professionally
Perform other administrative tasks as assigned by management
Job Specification
Required qualifications for this job
Other Specification
Education & Experience:
Minimum +2 / Bachelor’s degree (Management, IT, or related field preferred)
Prior experience as a front desk assistant, receptionist, or administrative staff will be an advantage
Freshers with good communication skills may also apply.
Skills & Competencies:
Good verbal and written communication skills in Nepali and English.
Confident in phone handling and professional conversation with clients
Basic knowledge of computer applications (MS Word, Excel, email, internet)
Ability to prepare quotations, basic documents, and reports
Organized, detail-oriented, and able to manage multiple tasks
Basic understanding of sales/marketing coordination is an advantage
Ability to coordinate smoothly with marketing, back-office, and technical teams
Personal Attributes:
Professional appearance and polite behavior
Positive attitude and willingness to learn
Ability to handle pressure and maintain composure
Honest, reliable, and responsible
Respectful communication with management, staff, and clients
Other Requirements:
Punctual and disciplined
Willing to work in a fast-paced IT office environment
Strong sense of responsibility and confidentiality
Skills Required
Required skills for this job
Salary
Offered financial and non-financial compensation for this job
Applying Procedure
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Apply Before: Feb 03, 2026
About the organization
Citizen Infotech Pvt. Ltd. (Citizen Infotech) is a process-driven provider of customized software, web, and AI solutions. Since 2012, we have delivered quality IT services, including website design and development, software development, IT consultancy, Android/iOS app development, and the supply of computers, CCTV cameras, and digital boards. Our innovative solutions empower businesses and institutions to harness cutting-edge technology for a sustainable competitive edge in today's dynamic market.
Citizen Infotech specializes in cutting-edge healthcare technology solutions, with a focus on EHR and CDSS (for public/private hospitals), which utilize AI models for disease predictions, differential diagnosis, and other advanced features. Our products also include E-HMIS, which automates health recording and reporting across all health facilities nationwide, ensuring efficiency and accuracy. Additionally, we offer web applications for local governments, including municipalities and rural municipalities, as well as digital health profiles for provinces, driving digital transformation in healthcare and public administration.
With these innovative solutions, Citizen Infotech is uniquely positioned to support both public and private sectors in enhancing their services through automation, AI, and efficient data management, making us a valuable player in the growing digital health and governance market.
