Front Office Manager
Diyalo Lords Plaza

Diyalo Lords Plaza, Birgunj a world class hotel built to treat all types of travelers is looking out to fill following positions: It is a industrial company related with building materials and other hospitality services.

Front Office Manager

Views: 586 | This job expired 2 months, 2 weeks ago

Basic Job Information

Job Category : Secretarial / Front Office / Data Entry
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Birgunj
Offered Salary : Negotiable
Apply Before(Deadline) : Mar. 31, 2019 23:55 (2 months, 2 weeks ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 2 years
Other Specification
  • Proven work experience as a Front desk manager or Reception manager
  • Hands on experience with office machines (e.g. fax machines and printers)
  • Thorough knowledge of customer service, office management and basic bookkeeping procedures
  • Proficiency in English (oral and written)
  • Solid knowledge of MS Office, particularly Excel and Word
  • Excellent communication and people skills
  • Good organizational and multitasking abilities
  • Problem-solving skills

Job Description

  • Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
  • Train, supervise and support office staff, including receptionists, security guards and call center agents
  • Schedule shifts
  • Ensure timely and accurate customer service
  • Handle complaints and specific customers requests
  • Troubleshoot emergencies
  • Monitor stock and order office supplies
  • Ensure proper mail distribution
  • Prepare and monitor office budget
  • Keep updated records of office expenses and costs
  • Ensure company’s policies and security requirements are met

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