Online Health Care Pvt. Ltd. (Mero Hospital-heal at home) is a home-based medical service provider. Our team is composed of qualified doctors, paramedics, nurses, lab technicians, physiotherapists, acupuncturist, Asst. pharmacists, including managerial body. We have experience of 3 years in providing home-based medical service.

Front Office Executive

Views: 1161 | This job is expired 4 weeks, 1 day ago

Basic Job Information

Job Category	:	Secretarial / Front Office / Data Entry
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 2 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu, Nepal
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Sep. 22, 2021 23:55 (4 weeks, 1 day ago)

Job Specification

Education Level	:	Intermediate
Experience Required	:	More than or equals to 1 year
Professional Skill Required	:	Interpersonal Communication Time Management Documentation Problem Solving Customer Service Microsoft Office Suite Record Management

Other Specification

Qualification:

Intermediate completed. Bachelors Degree are preferred

Requirements:

Pleasant appearance and communication skill
Strong interpersonal and problem solving abilities
Highly responsible and reliable with data and information
Self-initiative
Ability to discretion while working with sensitive information

Job Description

Answer telephones courteously and direct calls to appropriate staff/department if necessary
Greet and welcome visitors, ascertain the purpose of visit and notify the concerned staff/department
Direct the visitors to appropriate staff/department on permission
Maintain record of visitors, calls, mails and messages
Operate office equipment and systems such as voice mail messaging systems, Viber, messenger and relevant social media
Process billing and collection using Medipro software
Use word processing, spreadsheet, and other software applications to maintain records, prepare reports, letters and case histories
Receive and route messages and documents such as laboratory results to appropriate staff/department
Compile reports and correspondences of Home Care & Centre Care
Transmit correspondence and medical records by mail, email and social media
Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies
Maintain safe and clean reception area by complying with procedures, rules, and regulations
Optimize clients' satisfaction through proper appointments and coordination of on time delivery of messages and services
Keep patient appointments on schedule
Maintains patient accounts by obtaining, recording, and updating personal and financial information
Help clients in distress by responding to emergencies
Protects clients' rights by maintaining the confidentiality of personal and financial information