The Milestone Hotel

Front Office Associate

The Milestone Hotel

Front Office Associate

The Milestone Hotel

Front Office Associate

The Milestone Hotel

Thamel
Key Skills: Interpersonal Marketing Business Correspondence Computer Operation Customer Relationship Management

Front Office Associate

Basic Job Information

Job Category : Hospitality > Front desk/ reception, Hospitality/ Travel/ Ticketing/ Tour
Job Level : Entry Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Thamel
Offered Salary : Negotiable
Apply Before(Deadline) : Jul. 11, 2022 23:55 (1 month ago)

Job Specification

Education Level : Intermediate
Experience Required : More than or equals to 3 years
Age : More than 18 years
Professional Skill Required : Interpersonal Marketing Business Correspondence Computer Operation Customer Relationship Management
Other Specification

Requirements and skills

  • Proven experience as front desk associate more than 3 year
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • High School diploma, Preferred BHM

Job Description

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guest Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Monitor office expenses and costs
  • Take up other duties as assigned (travel arrangements, schedules etc.)

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