Baber Mahal Vilas
Hotels / Resorts / Restaurant

Baber Mahal Vilas is a quaint boutique property set in the existing architectural haven of Baber Mahal Revisited. In an effort to portray the distinct architectural features of Nepal in an blend of architectural design, the property shows 4 distinct styles.

Front Office Associate

Views: 242 | Apply Before: 2 weeks, 1 day from now

Basic Job Information

Job Category	:	Hospitality > Front desk/ reception
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 2 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu, Nepal
Offered Salary	:	NRs. 18,000 - 25,000 Monthly
Apply Before(Deadline)	:	May. 30, 2025 23:55 (2 weeks, 1 day from now)

Job Specification

Education Level	:	Higher Secondary (+2/A Levels/Ib)
Experience Required	:	More than or equal to 1 year
Professional Skill Required	:	Team Management Work Under Pressure Customer Care Fast Learner

Other Specification

Qualifications:

High school diploma or equivalent
Excellent communication and customer service skills
Proficient in MS Office and reservation systems
Ability to multitask and work in a fast-paced environment
Strong attention to detail and organizational skills
Flexibility to work mornings, nights, weekends, and holidays as needed

Job Description

Baber Mahal Vilas is seeking an entry-level Front Office Associate to join our team. As a Front Office Associate, you will be the first point of contact for our guests and will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our front office.

Key Responsibilities:

Greet and welcome guests in a professional and friendly manner
Answer and direct incoming calls to the appropriate department
Check-in and check-out guests efficiently and accurately
Process payments and maintain accurate records
Handle guest complaints and resolve issues promptly and effectively
Maintain a clean and organized front desk area
Assist with room reservations and inquiries
Provide information about hotel facilities, services, and local attractions
Collaborate with other departments to ensure guest satisfaction
Follow all safety and security procedures to maintain a safe environment for guests and staff
Perform other duties as assigned by the Operations Manager

Join our team at Baber Mahal Vilas and be a part of a dynamic and growing company. Apply now to start your career as a Front Office Associate.