Front Office Associate

Lavie Hospitality Group

Source: Other Source

Views: 604|Published on: Jan 06, 2025

Secretarial / Front Office / Data Entry

Mid Level

Full Time

Vacancy: 1

Kathmandu, Bāgmatī, Nepal|

Experience: Not Required|

Job Description

Roles and responsibilities of this job

About the job

Role Description

This is a full-time on-site role for a Front Office Associate at Lavie Hospitality Group located in Bouddha, Kathmandu.

As a Front Office Associate, you will be the face of our establishment, ensuring every guest feels welcomed and valued. The day-to-day tasks include ensuring smooth front desk operations while addressing guest needs.

Key Responsibilities:

Be the face of the hotel by warmly welcoming and assisting guests upon arrival
Execute check-in, check-out, and reservation processes accurately and efficiently.
Handle reservations, cancellations, and amendments through our booking system.
Respond to guest inquiries, complaints, and requests promptly and professionally.
Coordinate with other departments to ensure a seamless guest experience.
Stay updated on local attractions, events, and services to provide valuable recommendations

Qualifications:

Bachelor's degree in Hospitality Management, Tourism, Business, or a related field.
Prior experience in front office.
Proficiency in MS Office, PMS systems, POS Systems and reservation software.
Excellent communication and interpersonal skills.
Detail-oriented with strong organizational skills.
Ready to launch your career in hospitality? Apply today!

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:Not Required

Applying Procedure

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Note: You need to be a registered jobseeker to view the applying email address / external link.

Apply Before: Jan 13, 2025

About the organization

Lavie Hospitality Group

Hotels / Resorts / Restaurant

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