The Terraces Resort and Spa
Hotels / Resorts / Restaurant

The Terraces Lakhuri, a new and upcoming resort situated at Lakhuri Bhanjyang; a tourist destination within Lalitpur for the great view of cities like Kathmandu, Lalitpur, and Bhaktapur

Front Office Associate

Views: 1135 | This job is expired 1 year, 9 months ago

Basic Job Information

Job Category	:	Hospitality
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 3 ]
Employment Type	:	Full Time
Job Location	:	Lakhuri Bhanjyang
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Aug. 01, 2023 23:55 (1 year, 9 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 1 year

Other Specification

Excellent oral and written communication
Customer service, organizational, and time management skills
Computer proficiency
experience using phone systems, copiers, and printers.

Job Description

Greet, check-in, and check out guests when they arrive and leave the premises
Register guests and assigns rooms.
Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day-use rooms.
Coordinates requests for maintenance and repair work.
Uses proper telephone etiquette.
Performs cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's, Foreign currency exchange, etc.
Communicate services and amenities of the hotel to guests.
Document all guest requests, concerns and communicate information to responsible personnel for proper handling.
All other functions as required