Front Desk Representative

IHM College

Satdobato Chowk, Lagankhel road, opposite traffic beat

Key Skills: MS Office Suite Management Organizational Time Management Multitasking Customer Service Interpersonal Skills

This job is expired 1 year, 8 months ago

Front Desk Representative

Basic Job Information

Job Category	:	Secretarial / Front Office / Data Entry > Front Desk
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Satdobato Chowk, Lagankhel road, opposite traffic beat
Offered Salary	:	NRs. 12,000.00 - 15,000.00 Monthly
Apply Before(Deadline)	:	Aug. 01, 2022 00:00 (1 year, 8 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than 1 year
Age	:	More than 16 years
Professional Skill Required	:	MS Office Suite Management Organizational Time Management Multitasking Customer Service Interpersonal Skills

Other Specification

Bachelor's Degree or relevant qualification.
Proven experience as a front desk representative, agent, or relevant position
Familiarity with office machines (e.g. fax, printer. etc.)
Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation

Job Description

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet and welcome guests
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Check, sort and forward emails
Monitor office supplies and place orders when necessary
Keep updated records and files
Monitor office expenses and costs
Take up other duties as assigned (travel arrangements, schedules etc.)

This job has expired.

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