Aashas Health Care
Hospital / Clinic / Diagnostic Centre

To provide extended physio and Dental services

Front Desk Officer

Views: 1091 | This job is expired 3 years ago

Basic Job Information

Job Category	:	Secretarial / Front Office / Data Entry
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 3 ]
Employment Type	:	Full Time
Job Location	:	Jawalakhel, Lalitpur, Nepal
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Apr. 26, 2022 23:55 (3 years ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 1 year
Professional Skill Required	:	Communication Time Management Administration Professionalism Scheduling Organizational Flexibility Interpersonal Skills

Other Specification

Positive attitute
Ready to work under pressure
Dynamic personality
Having good command over word, excel & internet
Good command over formal English communication

Job Description

Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
Helps patients in distress by responding to emergencies.
Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
Maintains operations by following policies and procedures, reporting needed changes.
Contributes to team effort by accomplishing related results as needed.