Front Desk Officer

PEN is providing complete student visa and documentation services the students who want to go abroad for higher studies. The destination of higher education is changing day by day and most of the students select Universities and Colleges of developed countries for their higher education. Those countries where documentation and admission procedures are easier as well as probability of future job placement are higher; such countries are getting popular for higher education destination. Study abroad is not only the matter of reputation but also a matter of recognition to compete in this era of globalization. Competition is getting more challenging everyday to find a good job and to run a business organization as well. So in recent days, students prefer to study in such environment where they can experience latest technology in classrooms and their curriculum is up to date according to the change in the global situation and environment. The trend of international students is moving from one country to another for higher education and it is soaring day by day.

PEN is providing complete student visa and documentation services the students who want to go abroad for higher studies. The destination of higher education is changing day by day and most of the students select Universities and Colleges of developed countries for their higher education. Those countries where documentation and admission procedures are easier as well as probability of future job placement are higher; …

Front Desk Officer

Views: 1829 | This job is expired 4 days, 3 hours ago

Basic Job Information

Job Category : Secretarial / Front Office / Data Entry
Job Level : Entry Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu, Nepal
Offered Salary : NRs. 18,000 Monthly
Apply Before(Deadline) : Apr. 17, 2025 23:55 (4 days, 3 hours ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than 1 year
Other Specification

Requirements

  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation


Job Description

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Monitor office expenses and costs
  • Take up other duties as assigned (travel arrangements, schedules etc.)


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