Harbour Education

Marketing / Front Desk Officer

Harbour Education

Marketing / Front Desk Officer

We are a team of informed and committed senior education advisors / counselors who understand the need of the students and their parents or sponsors. We have been working in this field since 2012 A.D. We firmly believe in providing exceptional customer service to the students and our client institutions and will be upgrading our sevices level for the benefit of student's better career. Your ability to interpret the value of an education abroad experience to an employer will be easier if your decision to go abroad is linked to your career goals. The challenge to both education abroad and career advisors is to proactively assist you to take full advantage of your time overseas. This requires the concerted collaboration of faculty and career and study abroad advisors. For this, Harbour  Education is one of the leading institutions in Nepal regarding abroad study and facilitating our students to achieve their success.

We are a team of informed and committed senior education advisors / counselors who understand the need of the students and their parents or sponsors. We have been working in this field since 2012 A.D. We firmly believe in providing exceptional customer service to the students and our client institutions and will be upgrading our sevices level for the benefit of student's better career. …

Marketing / Front Desk Officer

Views: 61 | Apply Before: 2 weeks from now

Basic Job Information

Job Category : Secretarial / Front Office / Data Entry
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Putalisadak - 28, Kathmandu
Offered Salary : Not Disclosed
Apply Before(Deadline) : Sep. 03, 2025 23:55 (2 weeks from now)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than 1 year
Professional Skill Required : Marketing Attention to Detail Communication Problem-Solving Skills Teamwork
Other Specification
  • Establish and sustain meaningful ties with an organization's clients
  • Excellent interpersonal and Communication Skills
  • Background in customer service; industry knowledge is a plus
  • Proficient in MS Office
  • Proficiency in English Language
  • A customer-oriented attitude
  • Problem-solving aptitude
  • Ability to work well with a team.

Job Description

  • Advising and Assisting students in preparing required documents.
  • Communicating with education providers/ representatives via email, phone, etc.
  • Researching and keeping updated on admission rules and country-specific overseas students' admission regulations.
  • Provide guidance and advice to students and families on the best study abroad programs.
  • Maintain up-to-date knowledge of the international education system.
  • Prepare and deliver presentations about study abroad programs.
  • Develops and implements strategies to increase sales and drive company growth
  • Identifies and establishes strategic partnerships to expand business reach
  • Carrying out client satisfaction surveys and reviews
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support.
  • Call clients and customers to inform them about the company’s new products, services and policies.
  • Guide callers through troubleshooting, navigating the company site or using the products or services.

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