We are seeking a highly organized, friendly, and professional Receptionist/Admin to be the first point of contact for visitors and clients while providing administrative support to ensure smooth office operations. This position requires excellent communication skills, a customer-focused attitude, and strong organizational abilities.

Key Responsibilities:

1. Frontdesk Duties:

• Greet and welcome visitors, clients, and employees in a courteous and professional manner.
• Answer, screen, and forward phone calls, taking messages when necessary.
• Maintain and manage the reception area to ensure it is clean, organized, and welcoming.
• Receive, sort, and distribute incoming mail and deliveries.
• Assist with visitor registration and security check-in procedures.

2. Administrative Support:

• Perform general office duties such as filing, photocopying, scanning, and faxing.
• Maintain office supplies and ensure inventory levels are adequate, ordering supplies as needed.
• Schedule and coordinate appointments, meetings, and travel arrangements.
• Assist in preparing reports, presentations, and documents as needed by management or teams.
• Provide basic administrative support to various departments, including handling correspondence and emails.

3. Data Entry & Record-Keeping:

• Maintain and update internal databases, contact lists, and office records.
• Enter and update data into company systems, ensuring accuracy and confidentiality.
• Assist with invoicing, processing forms, or other financial documentation as required.

4. Customer Service:

• Respond promptly and professionally to inquiries from clients and employees.
• Manage customer complaints or concerns, escalating to relevant departments when necessary.
• Provide information and support to clients regarding office services, products, or general inquiries.

5. Coordination & Organization:

• Assist in organizing company events, meetings, and conferences.
• Ensure office equipment is maintained and operational (e.g., printers, phones).
• Help with scheduling internal and external meetings, ensuring proper setup and logistics.

6. Compliance & Confidentiality:

• Ensure the office operates according to company policies and procedures.
• Handle confidential and sensitive information with discretion and professionalism.