Manaram Group

Front Desk Officer

Manaram Group

Front Desk Officer

Front Desk Officer

Manaram Group

Kathmandu
Key Skills: Administrative Assistance Office Equipment Receptionist Duties Record Keeping Soft Skills

Front Desk Officer

Views: 1052 | This job is expired 10 months, 4 weeks ago

Basic Job Information

Job Category : Secretarial / Front Office / Data Entry
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Apply Before(Deadline) : Aug. 06, 2024 23:40 (10 months, 4 weeks ago)

Job Specification

Education Level : Diploma Certificate
Experience Required : Not Required
Professional Skill Required : Administrative Assistance Office Equipment Receptionist Duties Record Keeping Soft Skills

About the job

JOB DESCRIPTION: Front Desk Officer

Job Title: Front Desk Officer 

Designation: Front Desk Officer 

Reports to: Sr. Admin Officer 

Location: Chandol, Kathmandu, Nepal 

Shift: Standard (09:00 AM to 05:00 PM) from Sunday to Friday 

Position Overview:  

The Front Desk Officer is the first point of contact for visitors and clients, providing a positive and welcoming experience. This role involves handling various administrative tasks, managing incoming calls, and ensuring efficient communication within the organization. 

Roles and Responsibilities  

Reception and Greeting: 

  •  Greet and welcome visitors, and guest in professional manner  
  •  Answer and direct incoming and outgoing calls  
  •  Handle visitor's logbook  

Administrative Support: 

  • Manage and maintain a clear reception area.  
  • Ensure the front desk is well stocked with necessary supplies.  
  • Handle domestic and international travel.  
  • Assist in coordinating meetings and appointments.  
  • Maintain vehicles logbook in timely manner  
  • Handle the bills and receipts.  

Communication: 

  • Provide information to visitors and clients regarding company services, policies, and procedures.   
  • Respond to inquiries and requests in an appropriate manner.   

Record Keeping: 

  • Maintain accurate and up-to-date records of visitors and clients. 
  • Compile and update blue book renew details, servicing, fuel, and attendance and lunch sheet.  
  • Ensure confidentiality of sensitive information 

Problem Resolution: 

  • Address and resolve visitors and client's concern.  
  • Escalate issues as needed.  
  • Collaborate with other departments to ensure smooth problem resolution. 

Skills and Qualifications 

Qualification 

  • High school diploma or equivalent; additional qualifications in Office Administration or a related field is a plus. 
  • Proven experience in a similar role, preferably in a corporate or professional setting. 
  • Proficient in using office equipment such as phone systems and printers. 
  • Familiarity with basic office software (e.g., Microsoft Office Suite). 

Competencies and Soft Skills 

  • Ability to handle sensitive information professionally and with confidentiality 
  • Ability to work under pressure and meet deadlines within available timeframes 
  • Well-developed oral and written communication skills 
  • Self-motivated and quick learner with a critical thinking and can-do attitude 
  • Demonstrated ability to thrive in a fast-paced and results-oriented environment 
  • Customer orientation and ability to adapt/respond to different types of characters 
  • Exceptional organizational and multitasking abilities. 
  • Professional appearance and demeanor.

This job has expired.

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