Front Desk Officer

Upendra Devkota Memorial National Institute of Neurological and Allied Sciences, founded in 2006, by Late Professor Upendra Devkota, the primary purpose of our institute is to provide state of the art care for brain, spinal, and other allied specialties under one roof.

Neuro Hospital Bansbari, a state of the art neuro-specialty hospital, is looking for the following positions:

Front Desk Officer

Views: 2138 | This job is expired 1 week, 6 days ago

Basic Job Information

Job Category : Secretarial / Front Office / Data Entry
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Bansbari, Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Apr. 07, 2024 23:55 (1 week, 6 days ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 1 year
Professional Skill Required : Communication Multitasking Teamwork Time Management Work Under Pressure
Other Specification

Qualifications: BBA with at least 1 year of prior experience in a reception area.

Job Description

Reports to CEO

Purpose: To greet and attend to all visitors/patients, provide a courteous, professional, efficient and flexible service in order to maximize patient/visitors satisfaction.


  • Attends courteously to all incoming and outgoing calls and takes messages whenever necessary.
  • Centrally handle telephone calls and transfer to the concern authority and departments.
  • Keeps telephone numbers of all visiting consultants, in-house doctors, hospital, executives, nursing homes, ambulance services, hospital, etc.
  • Ensures that all visitors/patients are greeted and attended to immediately upon arrival and provide them necessary assistance.
  • Provide accurate and complete information to queries made by patients and visitors in a professional way.
  • Ensure that the OPD registration process is carried out according to the institution's established standards. 
  • Being at the centre of the Institute keeps up-to-date with all the happenings at the Institute and ensures that correct information is disseminated.
  • Ensures that the reception areas are in proper order and cleaned regularly.
  • Is aware of the patients admitted and their wards.
  • Give appointment to patients for the respected consultants.
  • Participating in various training & grooming classes identified by the Institute.
  • Handles cash of all OPD sales and deposits with accountant after every shift.
  • Understands and implements payment and cash handling policies and procedures in a thorough manner.
  • Ability to work well under pressure and stressful situation
  • Employee on duty must be available according to the assigned roster, wearing the uniform of the organization and with their identification cards clearly visible 
  • Handover and takeover must be made according to the duty roster.
  • The Employee takes full responsibility to maintain confidentiality of, and in relation to, office affairs, reports and such matters, which have to keep confidential by nature thereof.
  • Any other job as assigned by the Supervisor or the management.

This job has expired.

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