Hotel Monalisa
Hotels / Resorts / Restaurant

Hotel Monalisa stands as a premier luxury establishment nestled amidst the serene beauty of Nagarjun hill, on the way to Kakani, just 10 kilometers from the lively center of Thamel. Surrounded by the tranquility of nature and enhanced by the presence of Osho Tapoban, our hotel offers a cherished retreat for those seeking refuge from the hustle and bustle of daily life. Spanning across 7 ropani of lush land, Hotel Monalisa sets the benchmark for opulence, providing unmatched amenities akin to the world's most renowned hotels. Our devoted team is dedicated to delivering the highest standard of hospitality, ensuring each guest not only feels welcomed but also cherished. It's a place where you can indulge in an array of authentic culinary delights and premium beverages sourced from around the world. In essence, it's a sanctuary to immerse oneself in an atmosphere of creativity and passion, with captivating artworks adorning the walls, evoking a sense of belonging and tranquility. At Hotel Monalisa, we invite you to momentarily leave the world behind and revel in the serenity and peace that our haven offers.

Front Desk Manager

Views: 2374 | This job is expired 8 months ago

Basic Job Information

Job Category	:	Secretarial / Front Office / Data Entry
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Osho Tapoban Road, Tarkeshwor-3, Kathmandu
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Nov. 02, 2024 23:55 (8 months ago)

Job Specification

Education Level	:	Graduate (Masters)
Experience Required	:	More than or equal to 4 years
Professional Skill Required	:	MS Office Suite Communication Teamwork Time Management Problem Solving Customer Service

Other Specification

Minimum Education: Master's Degree
Minimum 4 to 5 years of relevant experience.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to handle multiple tasks efficiently under pressure.
Problem-solving and conflict resolution skills.
Proficiency in using hotel management software and MS Office applications.
Attention to detail and organizational skills.

Job Description

The Front Desk Manager will be responsible for overseeing the daily operations of the front desk, ensuring efficient and professional service is provided to all guests and visitors. The ideal candidate will lead the front office team, manage customer interactions, and ensure smooth coordination between various departments. This role requires excellent leadership, communication, and problem-solving skills.

Key Responsibilities:

Supervise and manage all front desk operations, including check-in and check-out procedures.
Train, schedule, and evaluate front desk staff to maintain a high level of professionalism and service.
Ensure all guest inquiries, requests, and complaints are handled efficiently and courteously.
Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction.
Maintain accurate records of guest details, payments, and room status.
Handle and resolve any guest issues or emergencies promptly and professionally.
Prepare reports on occupancy, revenues, and operational efficiency for management review.
Monitor front desk budgets, control expenses, and assist with financial reports.
Ensure compliance with company policies and standards, including safety and security protocols.
Handle administrative tasks such as inventory management, supply orders, and equipment maintenance.

This job has expired.

Similar Jobs