Hotel Mala Pokhara

Front Desk Manager

Hotel Mala Pokhara

Front Desk Manager

Hotel Mala Pokhara

Front Desk Manager

Hotel Mala Pokhara

Pokhara

This job is expired 5 years, 9 months ago

Views: 846

Front Desk Manager

Basic Job Information

Job Category : Secretarial / Front Office / Data Entry
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Pokhara
Offered Salary : Negotiable
Apply Before(Deadline) : Jul. 23, 2019 23:55 (5 years, 9 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 1 year
Other Specification
  • Proven work experience as a Front desk manager or similar role
  • Hands on experience with office machines
  • Thorough knowledge of customer service, hospitality management procedures
  • Proficiency in English (oral and written)
  • Excellent communication and people skills
  • Good organizational and multitasking abilities
  • Problem-solving skills

Job Description

  • Schedules the front office staff
  • Supervises workload during shifts
  • Maintains working relationships and communicates with all departments
  • Verifies that accurate room status information is maintained and properly communicated
  • Resolves guest problems quickly, efficiently, and courteously
  • Updates group information
  • Relays information to appropriate personnel
  • Works within the allocated budget for the front office
  • Checks cashiers in and out and verifies banks and deposits at the end of each shift
  • Enforces all cash-handling, check-cashing, and credit policies
  • Upholds the hotel's commitment to hospitality
  • Perform other duties as requested by management

This job has expired.

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