• Attending Incoming & Outgoing calls with proper etiquettes and maintaining records for them.
• Responding the telephonic call and carry out the conversations politely and timely manner.
• Greeting and assisting visitors, customers and guests.
• Manage the walk-in visitors, customers and guests.
• Differentiating the incoming calls and walk-ins and handle them appropriately. Screening phone calls & avoidable visitors.
• Handling multiple telephone lines in timely manner and direct the calls to the concerned person / extension.
• Handling day to day Admin activities.
• Maintain customer databases.
• Record details of inquiries, comments and complaint.
• Prepare and distribute customer activity reports.
• Communicate and coordinate with internal departments.
• Regularly following up prospective customers/visitors.
• Arranging couriers and maintain in-coming and out-going couriers records.
• Keeping the reception area tidy.

TO APPLY,

Interested candidates can send their updated resume to [email protected]

OR,