Designation: Fleet (Delivery Riders) Management Supervisor
Academic Qualification: Bachelors Complete or Masters Running
Minimum experience: 2–3 years
Working hours: 10:00 AM – 6:00 PM
Roles and Responsibilities:
- Maintain and approve the attendance and leave records of the delivery riders on a daily basis understanding the daily availability and necessity of delivery riders.
- Solve the general grievances of the delivery riders by proper counseling and maintain a good team spirit among them.
- Maintain the records of the all payroll issues (for e.g. salary/incentives) of the delivery riders whenever necessary and coordinate with the HR / Finance & Accounts department for necessary handling.
- Monitor and ensure that the delivery riders are abiding by the company policies and code of conduct (discipline, office time, attire, attendance, leave etc.)
- Coordinate with the cross functional departments to manage and facilitate daily operations of the delivery riders. Administer company property provided and ensure its return in good conditions.
- Provide daily/weekly report (whenever required) regarding the requirement of new hiring and replacements of delivery riders for particular fleet team.
- Bridging management and riders relations by addressing suggestions, demands, and other concerns through regular communications.