Shangrila Microsystem

Field Support Staff/Representatives

Shangrila Microsystem

Field Support Staff/Representatives

Shangrila Microsystem (P.) Ltd. (Shangrila) has been engaged in developing a variety of products and consultation services to the concerned government organizations, non-government organizations as well as private organizations as per their needs and demands since 25+ Years. The company has every reason to have pride on its existence as it is an undertaking of the people who have excelled in the field of Information Technology through practical display of their expertise and efficiency with immense competence.

The company strongly emphasizes and promotes its quality of product to its costumers. Quality control has been strictly following the standard and tested meticulously during the design, development and operation process to ensure the products to be error free.

we are working towards the excellence in ensuring the Digital Governance in Nepal. 

We specialize in Government Project.

Contact:  Shangraila Tower, Near Goodlife Fitness (300 mtr  ahead Bishnumati corridor from Maitidevi Petrol pump, Seto pool. 

Phone: 015970043, 015907437, 015907438

Geo Location: https://maps.app.goo.gl/sS2rrYXMjH1XhUFq5

Shangrila Microsystem (P.) Ltd. (Shangrila) has been engaged in developing a variety of products and consultation services to the concerned government organizations, non-government organizations as well as private organizations as per their needs and demands since 25+ Years. The company has every reason to have pride on its existence as it is an undertaking of the people who have excelled in the field of …

Field Support Staff/Representatives

Views: 2257 | This job is expired 1 year, 4 months ago

Basic Job Information

Job Category : Others
Job Level : Entry Level
No. of Vacancy/s : [ 50 ]
Employment Type : Full Time
Job Location : All over Nepal
Offered Salary : Negotiable
Apply Before(Deadline) : Dec. 21, 2022 23:55 (1 year, 4 months ago)

Job Specification

Education Level : Higher Secondary (+2/A Levels/Ib)
Experience Required : Not Required
Professional Skill Required : Technical Support Communication Public Relations
Other Specification
  • Good reading and writing skills both in Nepali and English.
  • Minimum 10+2 in any stream.
  • A technical degree or certification like CTEVT or Diploma in network device installation and maintenance will be advantageous.
  • Previous experience as a field service representative will be advantageous.
  • Experience with mobile tools and applications.
  • Good communication skills to build strong customer relationship.

Job Description

    • Delivering, deploying, maintaining, and testing equipment/software system.
    • Providing on-site technical support to customer and provide company products and services in Regions / Provinces and Local Level Offices (Gaun Palika; Nagar Palika; Mahanagar Palika).
    • Resolving operational issues in the field be it software or hardware.
    • Tracking /documenting work progress and writing Field Service Reports (FSR).
    • Increasing brand loyalty by acting as liaisons between the company and the customers.
    • Collaborating with colleagues and sharing information to ensure top-notch customer support.
    • Determining customer needs and offering recommendations on behalf of the company.

    Note: Candidate should own a laptop. We will provide training before sending field support. No extra charge will be taken for training. 


    This job has expired.

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