Techminds Network
Information / Computer / Technology

Techminds Network – is a truly broadband Internet and Network Service provider with the distinction in the communication industry. Established in the year 2002, with a mission to provide different value added telecom services like internet, intranet, IP-TV and Fiber Optical Lease services to corporate and home with high quality and at an affordable cost. Techminds, with its’ strong vision has been able to build a strong Fiber Optical infrastructure network all over Nepal. With its robust Fiber Optical network we are able to connect all the government Schools, Health Post, Rural Municipality, Municipality and Wards of 26 districts of Nepal.

Techminds Network – is a truly broadband Internet and Network Service provider with the distinction in the communication industry. Established in the year 2002, with a mission to provide different value added telecom services like internet, intranet, IP-TV and Fiber Optical Lease services to corporate and home with high quality and at an affordable cost. Techminds, with its’ strong vision has been able to …

Enterprise Support Associate

Views: 78 | Apply Before: 2 weeks, 1 day from now

Basic Job Information

Job Category	:	IT & Telecommunication
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 5 ]
Employment Type	:	Full Time
Job Location	:	Nakkhu, Lalitpur
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Nov. 18, 2025 23:55 (2 weeks, 1 day from now)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	Equal to 1 year
Professional Skill Required	:	Work Under Pressure Multitasking Troubleshooting Technical Support Systems and Networks

Other Specification

Educational Qualification:

Minimum Bachelor's Degree in Information Technology, Computer Engineering, or a related field, or awaiting results.

Experience:

Freshers or candidates with up to 1 year of experience in the ISP sector.

Technical Skills & Requirements:

Basic knowledge of hardware and networking, including OLTs, routers, and switches.
CCNA certification is an advantage.
Must have a two-wheeler and a valid driver’s license.
Willingness to work in all shifts and under pressure.

Job Description

Department: Technology/Network – Enterprise Support

Key Responsibilities:

Provide technical support to customers via multiple channels and resolve issues efficiently.
Create, manage, and track support tickets accurately.
Ensure safe installation of hardware and cabling systems.
Troubleshoot client issues and escalate to relevant departments when required.
Document and report client issues; handle escalated concerns in a timely manner.