We are seeking a dedicated and passionate Education Counsellor to join our team. The successful candidate will play a crucial role in assisting students with their educational and career planning, ensuring they make informed decisions about their academic futures.

Roles and Responsibilities:

Enrolment Applications:

• Provide counseling and education advice to prospective students in the capacity of an Education Counsellor, taking an active role in understanding and guiding students down the most appropriate and feasible education pathway.
• Understand the course materials and qualifications of our education partners to provide students with complete and accurate information in order for them to make the most informed decisions.
• Drive and play a proactive role in preparing, collating and coordinating the enrolment process with partner institutions in an efficient, timely, accurate and complete manner.
• Ensure each application adheres to the relevant rules and regulations for every individual institution.
• Provide assistance to the Education team across any enrolment-related matters.
• Assist prospective students to collate and organise their supporting documents for the timely submission of all student visa applications and be on hand to liaise with any other third parties on their behalf, should it be required.
• Drive and motivate the team to achieve and work hard towards the attainment of any established Key Performance Indicators (KPIs) and sales targets.

Administration and Client Management:

• Maintain accurate, complete and current client records within the organisation’s CRM and across all relevant databases.
• Ensure all client communication and enquiries are dealt with in a prompt and timely manner.
• Contribute towards the ongoing improvement of the company’s database and administrative processes.
• Play an active and key role in the recruitment of potential students, both across existing and new markets, and assist the Management team towards the continuous marketing and promotion of the products and services of VEVS Global Global Group.
• Attend networking events and play a vital role in the marketing and promotional activities of the company.
• Outreach to new clients who may benefit from our main services (Education and Visa).
• Acquisition of new clients through both lead conversion and generation of new leads.
• Work closely with our branch offices and country managers to strategize and plan suitable marketing campaigns (both digital and print) for reach and lead generation.

 Industry Compliance:

• Observe and adhere to the ESOS and National Code as instructed by the Education team.
• Maintain the highest level of confidentiality for all client data and seek guidance from the teams in uncertain situations.
• Observe and adhere to any other regulations that impact the industry such as OMARA’s Code of Conduct (as and when applicable).

Past Experience and Requirements:

• Previous industry knowledge and experience required.
• Attention-to-detail and highest degree of accuracy in the context of data-entry and document processing.
• Friendly, pleasant personality, which is engaging to both clients and teammates.
• Excellent written and spoken communication skills in English, with second language proficiency preferred.
• Hardworking, efficient and can-do attitude is essential.
• Bachelor’s degree (or equivalent) in a relevant and related field.

Note: Candidates having 2-3 years of experience in consultancy are highly preferred.