Team Quest

Facility Management

Duty Officer

Views: 2619|Published on: Oct 27, 2024

General Mgmt. / Administration / Operations

Mid Level

Full Time

Vacancy: 1

Bhaktapur|

Experience: More than or equal to 2 years|

Not Disclosed

Job Description

Roles and responsibilities of this job

Job Summary: The Duty Officer is responsible for hands-on floor management of the Facility with supervision of CSA and logistic.
Job Title: Duty Officer
Employment Type: Full-time
Location: Bhaktapur
Reports To: Facility Manager
Salary: Negotiable
Tenure: 2 years (renewable)

Aptitude / Interests:

Is proactive and energetic
Modern and inclusive work culture
Tech Savvy

Professional Pre-requisites:

2 years of work experience in the Hospitality / Service industry at a junior level
Able to manage staff and shifts
Basic technical knowledge about machinery and equipment
Documentation skills to maintain institutional knowledge

Major Areas of Responsibility:

Ensures proper functioning and monitors the condition and servicing of machinery and equipment.
Ensures proper condition of theater assets like seats, 3D glasses, RO water, projection sound and visual, food display machines, and items for a better customer experience.
Plans and manages meetings of internal staff, housekeeping, and security.
Prepares duty roaster of staff and manages them in rush hours.
Directs staff for cleaning and maintenance to ensure hygiene and safety.
Assists in preparing monthly and daily sales reports to compare with data from ticketing software.
Assists in training the internal and outsourced staff to ensure quality customer service.
Monitors the smooth operation of entire services provided to the guests to enhance the movie-going experience and respond appropriately to crises.

Preferences:

Bachelor’s Degree in Hotel Management

Note: The candidate should be willing to work on Saturdays and Public Holidays.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than or equal to 2 years

Skills Required

Required skills for this job

Communication

Work Under Pressure

Time Management

Customer Service

Attention to Detail

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

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Apply Before: Nov 11, 2024

About the organization

Team Quest

Facility Management

LABIM MALL, Pulchowk, Lalitpur

TeamQuest Pvt. Ltd. (“TeamQuest” or “TQ”) was established as a start-up in 2001 to cater to the modern projection management needs of Nepal. The company has proven its strength by anticipating entrepreneurial designs, developments and inventions way ahead of their times, since its establishment. As a visionary, the company has revolutionized customer service in Nepal’s movie industry and real estate development. TeamQuest is a proud owner of the brands QFX Cinemas, Fresh Food Supplies and Goji Loyalty. TeamQuest also supports Labim Mall with its management advisory needs. The company has a dynamic team in the pursuit of a common vision of growth and business-portfolio diversification. Modern,inclusive and forward-thinking in nature, the company continues to chart impressive growth by investing primarily in consumer-centric businesses and innovative service delivery.

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