Dish Media Network
Broadcast Media

Dish Media Network Limited “DishHome” is one of the fastest growing companies in Nepal’s broadcast and internet service industry. DMN was established in 2009 as Nepal’s First and only Direct-To-Home (DTH) Television service provider. The company is directly connected to 2 million-plus households from multiple platforms like Satellite TV & Fibernet (Dish Media Network), Cable TV (SIM TV), T2 TV & IPTV (Prabhu Digital). One of the major strengths of DMN is its expansive network of over 5000+ Dealers, Sub Dealers and Service Franchises who provide immediate service to our customers.

After a long and successful experience of over 13 years in Pay-TV service, DishHome launched its FTTH Internet service under the brand name “DishHome Fibernet” in 2020. As of now, DishHome Fibernet is providing internet service to over 300,000 satisfied retail customers through certified and experienced Engineers and Technicians.

Our Mission & Visions:

Mission – Our mission is to win the hearts of every individual in Nepal, serving even the remotest part, with the best of entertainment and infotainment services, connecting them to the world.

Vision – We envision DishHome to be a part of every household in Nepal, driving a new era of development, growth and productivity.

Customer Support Supervisor

Views: 2001 | This job is expired 7 years ago

Basic Job Information

Job Category	:	General Mgmt. / Administration / Operations > Customer Relation, Customer Support, Customer relationship
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Bhaisepati, Lalitpur, Central Development Region, Nepal
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Apr. 28, 2018 23:55 (7 years ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 2 years
Professional Skill Required	:	Call Center Management Leadership

Other Specification

BBA/BBS or equivalent with minimum 2 years of experience in supervisory position preferably in a call centre
Leadership abilities with a positive attitude and willingness to learn
Excellent communication and interpersonal skill
Should be flexible to work in any shifts.
Proficient in MS Office package
Leadership abilities with a positive attitude and willingness to learn
Excellent communication and interpersonal skill
Should be flexible to work in any shifts.
Proficient in MS Office package

Job Description

To handle overall customer support operation
To generate, prepare and verify the report and forward it to customer service in-charge
To manage the daily roster and maintain occupancy plan
Coordinate with different departments to provide a proper solution to the customer

TO APPLY:

Interested candidates can send their updated resume with application letter to [email protected] mentioning the position you are applying in the subject line within 28th April, 2018.

This job has expired.

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