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Full Time
|Job Description
Roles and responsibilities of this job
As a Customer Support Associate - Accounting Software at Tigg, you will play a crucial role in ensuring our customers have a smooth and successful experience using our cloud-based accounting software. You will be the first point of contact for users who need assistance, providing timely and effective solutions to their queries and challenges.
This role involves helping customers understand product features, resolving technical and operational issues, providing training where required, and working closely with the product and development teams to relay user feedback. You will contribute directly to customer satisfaction and retention by delivering high-quality support and building trust with our users.
Key Responsibilities:
Job Specification
Required qualifications for this job
Other Specification
Required Qualification:
Experience Requirements:
Preferred Qualifications:
Note: Candidates must have a personal laptop for customer support, training, and software-related tasks.
Skills Required
Required skills for this job
Salary
Offered financial and non-financial compensation for this job
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Apply Before: Jun 23, 2026
